Schedule Change Requests

Supervisors can review, accept, or decline agent requests for exceptions.

What do you want to do?

Tasks in this Topic Include:

Related Tasks:

Agent Schedule Change Requests

Agent submitted schedule change requests are reviewed and approved/declined by Supervisors.

  1. Select Schedule Change Requests in the left-navigation menu.
  2. Select the Requested by filter from the drop-down menu.
  3. Select the Exception Code filter from the drop-down menu.
  4. Select the Event Date filter from the drop-down menu.
  5. Select the Exception Type filter from the drop-down menu.
  6. Select the Request Partner filter from the drop-down menu.
  7. Select the Status filter from the drop-down menu.
  8. Select Apply Filter.
NOTE: The Schedule Change Requests table is populated with requests that reflect the filters applied.
NOTE: Select the column heading to sort the results as required to locate a specific request.
  1. Select the check box of a request, and select Accept or Decline as desired

OR

Select the magnifying glass  in the Action column to view a requests detail.

  1. Select Accept to approve the request, OR Back to Schedule Change Request as desired.
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