<?xml version="1.0"?>
<lesson xmlns="http://edvance360.com/v1"><name><![CDATA[After Class]]></name><description><![CDATA[<p>This unit conisists of the homework required to complete your Fixed Operations 2 course.&nbsp;</p>

<div style="background:#eee;border:1px solid #ccc;padding:5px 10px;"><strong>Items within this Unit will be completed after you leave Week 3 and be due NO LATER THAN the Monday before you come into class for Week 4, Variable Operations 1.</strong></div>

<p>&nbsp;</p>

<p>&nbsp;</p>
]]></description><lessonItem><name><![CDATA[Download and Complete the Fixed Operations 2 Worksheet]]></name><lessonInstructions><![CDATA[<p>Click the &ldquo;FO2 TMP Workbook&rdquo; file below to download the spread sheet.&nbsp;</p>

<ul>
	<li>Complete the necessary items for the homework assignment.</li>
	<li>Please refer to your Financial Statement from the time frame you choose to analyze.</li>
	<li>You may do a month, quarter or year to date.</li>
	<li>Make sure to state the time frame analyzed in the opening paragraph of your action plan.</li>
</ul>

<div style="background:#eee;border:1px solid #ccc;padding:5px 10px;"><strong>Mark this item complete once you&#39;ve downloaded this file to keep track of where you are in the course.</strong></div>
]]></lessonInstructions><type><![CDATA[GlobalRepository]]></type><itemReference><![CDATA[I_156_F]]></itemReference></lessonItem><lessonItem><name><![CDATA[Download and Complete RO Analysis by Tech]]></name><lessonInstructions><![CDATA[<ul>
	<li>Please click&nbsp;&ldquo;RO Analysis by Tech&rdquo; below to download the&nbsp;excel workbook file.</li>
	<li>Have your service manager input the 100 repair orders. Please keep in mind that the same rules apply:
	<ul>
		<li>Do not mix high line and non-high line.</li>
		<li>The RO must have at least one line of customer pay labor.</li>
		<li>The RO may contain warranty, internal, and/or sublet, but it must contain at least one line of customer pay labor.&nbsp;</li>
	</ul>
	</li>
	<li>The data will push automatically to the <strong>Summary Report</strong> worksheet within the template.</li>
	<li>In the <strong>Summary Report,</strong> there are<u> two&nbsp;fields</u> that <strong>must be populated</strong>:
	<ul>
		<li>the Target Labor Rate (Warranty Labor Rate plus $2.00) and</li>
		<li>the R. O. Count (100).</li>
	</ul>
	</li>
	<li>You and your service manager should review the data contained in <strong>the Summary Report.</strong>
	<ul>
		<li>Questions to review:
		<ul>
			<li>How does your repair labor rate compare to your posted door rate?</li>
			<li>Is there discounting?</li>
			<li>What are the hours per R. O.?</li>
			<li>What is the percent of one-line ROs?</li>
		</ul>
		</li>
	</ul>
	</li>
	<li>Remember the profiles that were discussed during class are available as comments in the cells below the <strong>Average</strong>&nbsp;column. &nbsp;Depending on your version of Excel, comment icons can look different. &nbsp;If you are unsure, <a href="https://www.google.com/search?q=how+to+I+see+comments+in+Excel%3F&amp;oq=how+to+I+see+comments+in+Excel%3F&amp;aqs=chrome..69i57j0l3.4400j0j7&amp;sourceid=chrome&amp;ie=UTF-8" target="_blank">here&#39;s a pre-built search</a> to show you how to reveal comments in Excel.</li>
</ul>

<div style="background:#eee;border:1px solid #ccc;padding:5px 10px;"><strong>Once this assignment is completed, the Summary Report tab should be placed in the word document using the Copy/Paste function.&nbsp;</strong></div>

<div style="background:#eee;border:1px solid #ccc;padding:5px 10px;"><strong>Mark this item complete once you&#39;ve downloaded and completed this assignment to keep track of where you are in the course.</strong></div>
]]></lessonInstructions><type><![CDATA[GlobalRepository]]></type><itemReference><![CDATA[I_155_F]]></itemReference></lessonItem><lessonItem><name><![CDATA[Download and complete SWOT 4 Square Assignment]]></name><lessonInstructions><![CDATA[<ol>
	<li>Click the &ldquo;SWOT 4 Square&rdquo; document below to download and print it.</li>
	<li>Please make as many copies as you have service employees, and have your employees take it home and fill it out <strong>anonymously</strong>; returning them the next day.</li>
	<li>Collect and analyze <strong>all </strong>the employee submitted data to help formulate your analysis.</li>
	<li>Now that you know the strengths, weaknesses, opportunities and threats; you can establish objectives, strategies and tactics to move the needle.</li>
	<li>With this information, continue to the next step to formulate your SWOT Qualitative Analysis.&nbsp;</li>
</ol>

<div style="background:#eee;border:1px solid #ccc;padding:5px 10px;"><strong>Mark this item complete once you&#39;ve downloaded and completed the assignment to keep track of where you are in the course.</strong></div>
]]></lessonInstructions><type><![CDATA[GlobalRepository]]></type><itemReference><![CDATA[I_234_F]]></itemReference></lessonItem><lessonItem><name><![CDATA[Review your Qualitative SWOT Analysis Instructions and Example]]></name><lessonInstructions><![CDATA[<ul>
	<li>Utilizing the 4 square SWOT Analysis sheets you received back from your service employees in the previous step, you will be analyze the results and come up with an action plan based on the opportunities and areas of improvement you discovered.</li>
	<li>This part of the homework will consist of a <strong>Word document,</strong> analyzing YOUR service department.</li>
	<li>Page one is the title page: &ldquo;Service Department Analysis for YOUR STORE&rsquo;S NAME&rdquo; by <strong>Student name</strong> and <strong>number</strong>.</li>
	<li><strong>Click &quot;SWOT EXAMPLE&quot; below</strong> for an example and template of how the Qualitative SWOT Analysis should be laid out, as also found on pages 133-142 of your workbook.</li>
	<li>The qualitative SWOT analysis for an existing dealership.</li>
	<li>The analysis is broken down as follows:
	<ul>
		<li><strong>Strengths</strong></li>
		<li><strong>Weaknesses</strong></li>
		<li><strong>Opportunities</strong></li>
		<li><strong>Threats</strong></li>
		<li><strong>Objectives</strong></li>
		<li><strong>S</strong><strong>trategies</strong></li>
		<li><strong>Tactics</strong></li>
		<li><strong>Action Plan</strong></li>
		<li><strong>Synopsis</strong></li>
	</ul>
	</li>
</ul>

<div style="background:#eee;border:1px solid #ccc;padding:5px 10px;">Once you have completed your Qualitative SWOT Analysis, <strong>mark this item complete.</strong></div>
]]></lessonInstructions><type><![CDATA[GlobalRepository]]></type><itemReference><![CDATA[I_158_F]]></itemReference></lessonItem><lessonItem><name><![CDATA[Download Fixed Operations 2 Homework]]></name><lessonInstructions><![CDATA[<p><strong>Congratulations!</strong></p>

<p>You have reached the halfway point in your curriculum. This is an excellent time for you to demonstrate your knowledge of Dealership Management.</p>

<ul>
	<li>The purpose of this assignment is to provide your sponsor and the managers of your sponsoring dealership with a comprehensive analysis of the service department in your store.</li>
	<li>You will be calling upon all you have learned in the past three classes in the Academy as well as your knowledge of the day-to-day operations and personnel of the dealership.</li>
	<li>When completing this assignment, remember, there is no one way to run a department successfully.</li>
	<li>We have given you different management concepts which will help you plan to improve your operation.</li>
	<li>The result of your efforts should provide your sponsor with a professional, well thought-out report on the strengths, weaknesses, and suggestions for improvement of the service department in Fixed Operations.</li>
</ul>

<div style="background:#eee;border:1px solid #ccc;padding:5px 10px;"><strong>Mark this item complete once you&#39;ve downloaded this file to keep track of where you are in the course.</strong></div>
]]></lessonInstructions><type><![CDATA[GlobalRepository]]></type><itemReference><![CDATA[I_238_F]]></itemReference></lessonItem><lessonItem><name><![CDATA[Submit your After Class Homework]]></name><lessonInstructions><![CDATA[<ol>
	<li>Click the <strong>After Class Homework </strong>Dropbox below to submit your assignment for grading.</li>
	<li>All Components must be complete in order to be graded.</li>
</ol>

<div style="background:#eee;border:1px solid #ccc;padding:5px 10px;"><strong>After you have submitted the Dropbox assignment, navigate back to this section and mark this item complete to keep track of your progress in this course.</strong></div>
]]></lessonInstructions><type><![CDATA[Dropbox]]></type><itemReference><![CDATA[I_442_D]]></itemReference></lessonItem><lessonItem><name><![CDATA[Post a "Best Ideas Session" Comment]]></name><lessonInstructions><![CDATA[<p>Click the <strong>&quot;Best Ideas&quot; Discussion link</strong> (below) for complete instructions.</p>

<div style="background:#eee;border:1px solid #ccc;padding:5px 10px;"><strong>Once you are finished, navigate back to this Unit, and mark this item complete to help track where you are in the course.</strong></div>
]]></lessonInstructions><type><![CDATA[Discussion]]></type><itemReference><![CDATA[I_614_DT]]></itemReference></lessonItem><lessonItem><name><![CDATA[(OPTIONAL) Complete the eLearning Course - "How to Conduct an RO Analysis"]]></name><lessonInstructions><![CDATA[<h2 style="font-style:italic;">This optional homework assignment will reinforce concepts you learned during your class week!&nbsp;</h2>

<div style="background:#eee;border:1px solid #ccc;padding:5px 10px;"><span style="color:#000000;"><strong>PLEASE READ: </strong>&nbsp;</span>Make sure you have a modern web browser, such as Google Chrome, Mozilla Firefox, or even Windows Edge. &nbsp;Windows XP, 2000 and prior will cause problems - &nbsp;most definitely. &nbsp;Check with your IT department if you are unsure which web browser or operating systme you have on your computer. &nbsp;It is also imperative you have a solid internet connection while taking htese modules. &nbsp;You CAN take these on any &nbsp;mobile device (they are responsive); however, we recommend at a minimum using a large phone or tablet if you MUST take these on a mobile device. &nbsp;The official recommendation is to use a standard laptop computer or a larger screen tablet so that your learning is not interrupted by technology barriers.</div>

<ol>
	<li>Complete <strong>How to Conduct an RO Analysis.</strong></li>
	<li>To start the course click the title below.</li>
</ol>

<div style="background:#eee;border:1px solid #ccc;padding:5px 10px;"><strong>Mark this item complete once you&#39;ve completed this course to keep track of where you are in the course.</strong></div>
]]></lessonInstructions><type><![CDATA[SCO]]></type><itemReference><![CDATA[]]></itemReference></lessonItem><lessonItem><name><![CDATA[(OPTIONAL) Complete the eLearning Course - "Measuring Service Advisor Performance"]]></name><lessonInstructions><![CDATA[<h2 style="font-style:italic;">This optional homework assignment will reinforce concepts you learned during your class week!</h2>

<ol>
	<li>Complete <strong>Measuring Service Advisor Performance.</strong></li>
	<li>To start the course click the title (below).</li>
</ol>

<div style="background:#eee;border:1px solid #ccc;padding:5px 10px;"><strong>Mark this item complete once you&#39;ve completed this course to keep track of where you are in the course.</strong></div>
]]></lessonInstructions><type><![CDATA[SCO]]></type><itemReference><![CDATA[]]></itemReference></lessonItem><lessonItem><name><![CDATA[(OPTIONAL) Complete the eLearning Course -  "Measuring Service Department Inventory Performance"]]></name><lessonInstructions><![CDATA[<h2 style="font-style:italic;">This optional homework assignment will reinforce concepts you learned during your class week!</h2>

<ol>
	<li>Complete <strong>Measuring Service Department Inventory Performance.</strong></li>
	<li>To start the course click the title (below).</li>
</ol>

<div style="background:#eee;border:1px solid #ccc;padding:5px 10px;"><strong>Mark this item complete once you&#39;ve completed this course to keep track of where you are in the course.</strong></div>
]]></lessonInstructions><type><![CDATA[SCO]]></type><itemReference><![CDATA[]]></itemReference></lessonItem><lessonItem><name><![CDATA[(OPTIONAL) Complete the eLearning Course -  "Measuring Service Department Profitability"]]></name><lessonInstructions><![CDATA[<h2 style="font-style:italic;">This optional homework assignment will reinforce concepts you learned during your class week!</h2>

<ol>
	<li>Complete <strong>Measuring Service Department Profitability.</strong></li>
	<li>To start the course click the title (below).</li>
</ol>

<div style="background:#eee;border:1px solid #ccc;padding:5px 10px;"><strong>Mark this item complete once you&#39;ve completed this course to keep track of where you are in the course.</strong></div>
]]></lessonInstructions><type><![CDATA[SCO]]></type><itemReference><![CDATA[]]></itemReference></lessonItem></lesson>
