{"metadata":{"generator":"Captivate","generatorVersion":"9.0.0","schemaVersion":"","author":"author","title":"","description":"project description","email":"author@company.com","website":"www.company.com","tags":"","thumbnail":"","source":"assets","durationInFrames":4335,"frameRate":30,"totalSlides":41,"width":995,"height":627,"responsive":false,"scalable":false,"launchFile":"index_scorm.html"},"contentStructure":[{"id":"si1702","class":"TODO::Senthil","title":" ","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"si5983","class":"TODO::Senthil","roles":{}},{"id":"Button_1","class":"TODO::Senthil","instance":"Button_1","roles":{"click":{"subtype":"button"}}},{"id":"si5325","class":"TODO::Senthil","roles":{"click":{"subtype":"button"}}},{"id":"si5357","class":"TODO::Senthil","roles":{"click":{"subtype":"button"}}},{"id":"Title_AutoShape_3","class":"TODO::Senthil","instance":"Title_AutoShape_3","title":"Break Settings   How To Guide ","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"Text_Caption_143","class":"TODO::Senthil","instance":"Text_Caption_143","title":"Monet Software Inc – Confidential and Proprietary ","roles":{"textData":{}}},{"id":"Slide5182","class":"Normal Slide","instance":"","thumbnail":"","children":["si5983","Button_1","si5325","si5357","Text_Caption_143"],"roles":{"slide":{"durationInFrames":93},"navigation":{"navid":"Slide5182"}}},{"id":"si7005","class":"TODO::Senthil","roles":{}},{"id":"si7007","class":"TODO::Senthil","title":"Slide $$cpInfoCurrentSlide$$  ","roles":{"textData":{}}},{"id":"Button_3","class":"TODO::Senthil","instance":"Button_3","roles":{"click":{"subtype":"button"}}},{"id":"si6971","class":"TODO::Senthil","roles":{"click":{"subtype":"button"}}},{"id":"si6984","class":"TODO::Senthil","roles":{"click":{"subtype":"button"}}},{"id":"Text_Caption_3","class":"TODO::Senthil","instance":"Text_Caption_3","title":"For the purposes of break placement, Monet divides shifts into distinct sessions based on the shift’s unique characteristics.  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Warning: The break settings table is a global setting. Changes made here affect all shifts in all workgroups. ","roles":{"textData":{}}},{"id":"SmartShape_29","class":"TODO::Senthil","instance":"SmartShape_29","title":" ","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"Slide24353","class":"Normal Slide","instance":"","thumbnail":"","children":["si24354","si24358","Image_145","Button_45","si24255","si24269","Text_Caption_102","Text_Caption_103"],"roles":{"slide":{"durationInFrames":105},"navigation":{"navid":"Slide24353"}}},{"id":"si27679","class":"TODO::Senthil","roles":{}},{"id":"si27681","class":"TODO::Senthil","title":"Slide $$cpInfoCurrentSlide$$  ","roles":{"textData":{}}},{"id":"Button_54","class":"TODO::Senthil","instance":"Button_54","roles":{"click":{"subtype":"button"}}},{"id":"si27645","class":"TODO::Senthil","roles":{"click":{"subtype":"button"}}},{"id":"si27658","class":"TODO::Senthil","roles":{"click":{"subtype":"button"}}},{"id":"Text_Caption_141","class":"TODO::Senthil","instance":"Text_Caption_141","title":"  All shifts in Monet are limited to a maximum of 2 breaks per shift.  Break 1 will always be placed in Session 1, Break 2 will be placed in Session 2.  Sessions are defined based on several factors, such as lunch start time if the shift contains a lunch, the number of breaks to be scheduled, and the length of the shift.  Shifts with a lunch:   Session 1 is measured from the shift start time to the start time of lunch. Session 2 is measured from the lunch end time to the end of the shift.   Shifts without a lunch:   Session 1 is measured from the shift start time to 3/4 of the way through the shift. Session 2 is measured from the Break 1 end time to the end of the shift. For shifts with only one break, the session is defined as the entire shift.   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For example: An agent’s shift goes from 8:00 to 16:30 with a 30 minute lunch at 11:30. This means the shift is broken into two sessions: a 3.5 hour session before lunch (8:00 to 11:30 is 3.5 hours), and a 4.5 hour session after lunch (12:00 to 16:30 is 4.5 hours). 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Since this agent’s 3.5 hour session starts at 8:00, that means the earliest a break can occur is at 9:00 (1 hour after 8:00) and the latest it can occur is at 10:15 (2.25 hours after 8:00).   If you don’t want agents to have a break as early as 1 hour into their shift, you can adjust the Earliest Break Start setting to something higher, like 1.50 hours.  This would make the latest break start at 9:30 rather than at 9:00. Adjusting the Latest Break Start setting changes how late in the session agents get a break.   These adjustments apply to the breaks in all 3.5 hour sessions. 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