{"metadata":{"generator":"Captivate","generatorVersion":"9.0.2","schemaVersion":"","author":"author","title":"","description":"project description","email":"author@company.com","website":"www.company.com","tags":"","thumbnail":"","source":"assets","durationInFrames":346094,"frameRate":30,"totalSlides":14,"width":1024,"height":627,"responsive":false,"scalable":true,"launchFile":"index_scorm.html"},"contentStructure":[{"id":"si28343","class":"TODO::Senthil","title":" ","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"si28354","class":"TODO::Senthil","title":" ","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"si28365","class":"TODO::Senthil","title":" ","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"Title_AutoShape_4","class":"TODO::Senthil","instance":"Title_AutoShape_4","title":"Captivate Test Project ","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"SubTitle_AutoShape_3","class":"TODO::Senthil","instance":"SubTitle_AutoShape_3","title":"This project is designed to show the features of training modules created in Adobe Captivate 9. ","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"Image_7","class":"TODO::Senthil","instance":"Image_7","roles":{}},{"id":"Slide6096","class":"Normal Slide","instance":"","thumbnail":"","children":["si28343","si28354","si28365","Image_7"],"roles":{"slide":{"durationInFrames":900},"navigation":{"navid":"Slide6096"}}},{"id":"Slide16599","class":"Normal Slide","instance":"","thumbnail":"","children":[],"roles":{"slide":{"durationInFrames":1874},"navigation":{"navid":"Slide16599"}}},{"id":"si28374","class":"TODO::Senthil","title":" ","roles":{"click":{"subtype":"button","question":"Slide21969q0"},"textData":{}}},{"id":"si22090","class":"TODO::Senthil","roles":{}},{"id":"si22013","class":"TODO::Senthil","title":"What button the DOLI homepage do need to press to look up a Non Installs order? ","roles":{"textData":{}}},{"id":"si22028","class":"TODO::Senthil","title":"A. ","roles":{"textData":{}}},{"id":"si22032","class":"TODO::Senthil","title":"My Tools ","roles":{"textData":{}}},{"id":"si22028_a","class":"TODO::Senthil","roles":{"answer":{"title":"My Tools\r","index":"Not implemented","score":{"weight":0}}}},{"id":"si22039","class":"TODO::Senthil","title":"B. ","roles":{"textData":{}}},{"id":"si22043","class":"TODO::Senthil","title":"Set Appointment ","roles":{"textData":{}}},{"id":"si22039_a","class":"TODO::Senthil","roles":{"answer":{"title":"Set Appointment\r","index":"Not implemented","score":{"weight":0}}}},{"id":"si22143","class":"TODO::Senthil","title":"C. ","roles":{"textData":{}}},{"id":"si22147","class":"TODO::Senthil","title":" My Account ","roles":{"textData":{}}},{"id":"si22143_a","class":"TODO::Senthil","roles":{"answer":{"title":" My Account\r","index":"Not implemented","score":{"weight":10}}}},{"id":"si22158","class":"TODO::Senthil","title":"D. ","roles":{"textData":{}}},{"id":"si22162","class":"TODO::Senthil","title":"Enter Order ","roles":{"textData":{}}},{"id":"si22158_a","class":"TODO::Senthil","roles":{"answer":{"title":"Enter Order\r","index":"Not implemented","score":{"weight":0}}}},{"id":"si22086","class":"TODO::Senthil","roles":{}},{"id":"si22094","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide21969q0","for":"Slide21969q0"},"textData":{}}},{"id":"si22108","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide21969q0","for":"Slide21969q0"},"textData":{}}},{"id":"si22122","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide21969q0","for":"Slide21969q0"},"textData":{}}},{"id":"si28385","class":"TODO::Senthil","title":"Knowledge Check #1  ","roles":{"textData":{}}},{"id":"si28392","class":"TODO::Senthil","title":"Correct - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide21969q0"},"textData":{}}},{"id":"si28403","class":"TODO::Senthil","title":"Incorrect - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide21969q0"},"textData":{}}},{"id":"si28414","class":"TODO::Senthil","title":"You must answer the question before continuing. ","roles":{"click":{"subtype":"button","question":"Slide21969q0"},"textData":{}}},{"id":"Slide21969","class":"Question Slide","instance":"","thumbnail":"","children":["si28374","si22013","si22032","si22043","si22147","si22162","si22094","si22108","si22122","si28385","si28414"],"roles":{"slide":{"durationInFrames":90},"navigation":{"navid":"Slide21969"},"question":{"interactionId":"21993","quizId":377,"title":"Knowledge Check #1\r","text":"What button the DOLI homepage do need to press to look up a Non Installs order?\r","ikc":false,"type":"graded","interactionType":"choice","ramdomized":false,"correctAnswers":["C"],"score":{"weight":2,"penalty":0}}}},{"id":"Text_Caption_6","class":"TODO::Senthil","instance":"Text_Caption_6","title":"I N S T A L L S i n c  ","roles":{"textData":{}}},{"id":"Image_15","class":"TODO::Senthil","instance":"Image_15","roles":{}},{"id":"Widget_1","class":"TODO::Senthil","instance":"Widget_1","roles":{"interaction":{"type":"Not implemented","title":"Not implemented","categories":[]}}},{"id":"Slide19900","class":"Normal Slide","instance":"","thumbnail":"","children":["Text_Caption_6","Image_15","Widget_1"],"roles":{"slide":{"durationInFrames":18540},"navigation":{"navid":"Slide19900"}}},{"id":"Image_17","class":"TODO::Senthil","instance":"Image_17","roles":{}},{"id":"Text_Caption_7","class":"TODO::Senthil","instance":"Text_Caption_7","title":"Move your mouse over the different inputs for more information ","roles":{"textData":{}}},{"id":"Rollover_Area_2","class":"TODO::Senthil","instance":"Rollover_Area_2","roles":{"hover":{"show":"Rollover_Caption_2"}}},{"id":"si20444","class":"TODO::Senthil","roles":{"hover":{"show":""}}},{"id":"Rollover_Area_3","class":"TODO::Senthil","instance":"Rollover_Area_3","roles":{"hover":{"show":"Rollover_Caption_3"}}},{"id":"si20471","class":"TODO::Senthil","roles":{"hover":{"show":""}}},{"id":"Rollover_Area_4","class":"TODO::Senthil","instance":"Rollover_Area_4","roles":{"hover":{"show":"Rollover_Caption_4"}}},{"id":"si20491","class":"TODO::Senthil","roles":{"hover":{"show":""}}},{"id":"Rollover_Caption_2","class":"TODO::Senthil","instance":"Rollover_Caption_2","title":"USB is used to connect many types of devices.  Can be used to provide power to devices. ","roles":{"textData":{}}},{"id":"Rollover_Caption_3","class":"TODO::Senthil","instance":"Rollover_Caption_3","title":"HDMI cables are necessary for high definition output. Provides sounds and video output. ","roles":{"textData":{}}},{"id":"Rollover_Caption_4","class":"TODO::Senthil","instance":"Rollover_Caption_4","title":"Composite Video hookup.  Three plug cable.  Separates out Audio In, Audio Out, and Video. Cannot output high definition. ","roles":{"textData":{}}},{"id":"Slide20366","class":"Normal Slide","instance":"","thumbnail":"","children":["Image_17","Text_Caption_7","Rollover_Area_2","si20444","Rollover_Area_3","si20471","Rollover_Area_4","si20491","Rollover_Caption_2","Rollover_Caption_3","Rollover_Caption_4"],"roles":{"slide":{"durationInFrames":18000},"navigation":{"navid":"Slide20366"}}},{"id":"si28425","class":"TODO::Senthil","title":" ","roles":{"click":{"subtype":"button","question":"Slide21727q1"},"textData":{}}},{"id":"si21923","class":"TODO::Senthil","roles":{}},{"id":"si21788","class":"TODO::Senthil","title":"Match the following ","roles":{"textData":{}}},{"id":"si21795","class":"TODO::Senthil","title":"Column 1 ","roles":{"textData":{}}},{"id":"si21819","class":"TODO::Senthil","title":"A. ","roles":{"textData":{}}},{"id":"si21823","class":"TODO::Senthil","title":"USB ","roles":{"textData":{}}},{"id":"si21840","class":"TODO::Senthil","title":"B. ","roles":{"textData":{}}},{"id":"si21844","class":"TODO::Senthil","title":"Composite Video ","roles":{"textData":{}}},{"id":"si21861","class":"TODO::Senthil","title":"C. ","roles":{"textData":{}}},{"id":"si21865","class":"TODO::Senthil","title":"HDMI ","roles":{"textData":{}}},{"id":"si21806","class":"TODO::Senthil","title":"Column 2 ","roles":{"textData":{}}},{"id":"si21829","class":"TODO::Senthil","title":"A. ","roles":{"textData":{}}},{"id":"si21833","class":"TODO::Senthil","title":"Can Provide Power ","roles":{"textData":{}}},{"id":"si21833ans","class":"TODO::Senthil","roles":{"answer":{"title":"Can Provide Power","index":"Not implemented"}}},{"id":"si21850","class":"TODO::Senthil","title":"B. ","roles":{"textData":{}}},{"id":"si21854","class":"TODO::Senthil","title":"Three Plug Cord ","roles":{"textData":{}}},{"id":"si21854ans","class":"TODO::Senthil","roles":{"answer":{"title":"Three Plug Cord","index":"Not implemented"}}},{"id":"si21871","class":"TODO::Senthil","title":"C. ","roles":{"textData":{}}},{"id":"si21875","class":"TODO::Senthil","title":"Necessary for High Definition ","roles":{"textData":{}}},{"id":"si21875ans","class":"TODO::Senthil","roles":{"answer":{"title":"Necessary for High Definition","index":"Not implemented"}}},{"id":"si21919","class":"TODO::Senthil","roles":{}},{"id":"si21927","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide21727q1","for":"Slide21727q1"},"textData":{}}},{"id":"si21941","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide21727q1","for":"Slide21727q1"},"textData":{}}},{"id":"si21955","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide21727q1","for":"Slide21727q1"},"textData":{}}},{"id":"si28436","class":"TODO::Senthil","title":"Knowledge Check #2  ","roles":{"textData":{}}},{"id":"si28443","class":"TODO::Senthil","title":"Correct - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide21727q1"},"textData":{}}},{"id":"si28454","class":"TODO::Senthil","title":"Incorrect - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide21727q1"},"textData":{}}},{"id":"si28465","class":"TODO::Senthil","title":"You must answer the question before continuing. ","roles":{"click":{"subtype":"button","question":"Slide21727q1"},"textData":{}}},{"id":"Slide21727","class":"Question Slide","instance":"","thumbnail":"","children":["si28425","si21788","si21833","si21854","si21875","si21927","si21941","si21955","si28436","si28465"],"roles":{"slide":{"durationInFrames":90},"navigation":{"navid":"Slide21727"},"question":{"interactionId":"21751","quizId":377,"title":"Knowledge Check #2\r","text":"Match the following","type":"graded","ikc":false,"interactionType":"matching","ramdomized":true,"correctAnswers":[],"score":{"weight":2,"penalty":0}}}},{"id":"Text_Caption_9","class":"TODO::Senthil","instance":"Text_Caption_9","title":"Use the Note icon to the right to take notes during the video.    These notes can be saved to your computer to be referred to later. ","roles":{"textData":{}}},{"id":"Image_28","class":"TODO::Senthil","instance":"Image_28","roles":{}},{"id":"Widget_2","class":"TODO::Senthil","instance":"Widget_2","roles":{"interaction":{"type":"Not implemented","title":"Not implemented","categories":[]}}},{"id":"Slide22254","class":"Normal Slide","instance":"","thumbnail":"","children":["Text_Caption_9","Image_28","Widget_2"],"roles":{"slide":{"durationInFrames":9000},"navigation":{"navid":"Slide22254"}}},{"id":"Image_24","class":"TODO::Senthil","instance":"Image_24","roles":{}},{"id":"Image_21","class":"TODO::Senthil","instance":"Image_21","roles":{}},{"id":"Image_22","class":"TODO::Senthil","instance":"Image_22","roles":{}},{"id":"Text_Caption_11","class":"TODO::Senthil","instance":"Text_Caption_11","title":"Drag the Washer into the Tool Box. ","roles":{"textData":{}}},{"id":"Success_Shape_18","class":"TODO::Senthil","instance":"Success_Shape_18","title":"That is Correct! ","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"si31526","class":"TODO::Senthil","roles":{}},{"id":"Slide22414","class":"Normal Slide","instance":"","thumbnail":"","children":["Image_24","Image_21","Image_22","Text_Caption_11","Success_Shape_18"],"roles":{"slide":{"durationInFrames":9000},"navigation":{"navid":"Slide22414"},"dragDrop":{"sources":[22426,22432],"targets":[30533]}}},{"id":"InteractiveWidget_2","class":"TODO::Senthil","instance":"InteractiveWidget_2","roles":{"interaction":{"type":"Not implemented","title":"Not implemented","categories":[]},"question":{"interactionId":"28558","quizId":377,"name":"InteractiveWidget_2","score":{"weight":10,"penalty":0}}}},{"id":"Slide23376","class":"Normal Slide","instance":"","thumbnail":"","children":["InteractiveWidget_2"],"roles":{"slide":{"durationInFrames":36000},"navigation":{"navid":"Slide23376"}}},{"id":"Widget_5","class":"TODO::Senthil","instance":"Widget_5","roles":{"interaction":{"type":"Not implemented","title":"Not implemented","categories":[]}}},{"id":"Slide28802","class":"Normal Slide","instance":"","thumbnail":"","children":["Widget_5"],"roles":{"slide":{"durationInFrames":18000},"navigation":{"navid":"Slide28802"}}},{"id":"Text_Caption_12","class":"TODO::Senthil","instance":"Text_Caption_12","title":"It is incredibly important to use open and relaxed body position when speaking with the customer.  Crossing your arms or appearing rushed can cause the customer to feel the servicer was no polite or attentive. ","roles":{"textData":{}}},{"id":"Image_23","class":"TODO::Senthil","instance":"Image_23","roles":{}},{"id":"SmartShape_3","class":"TODO::Senthil","instance":"SmartShape_3","title":" ","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"Text_Caption_15","class":"TODO::Senthil","instance":"Text_Caption_15","title":"Expert Tip ","roles":{"textData":{}}},{"id":"Slide28828","class":"Normal Slide","instance":"","thumbnail":"","children":["Text_Caption_12","Image_23","SmartShape_3","Text_Caption_15"],"roles":{"slide":{"durationInFrames":36000},"navigation":{"navid":"Slide28828"}}},{"id":"Widget_6","class":"TODO::Senthil","instance":"Widget_6","roles":{"interaction":{"type":"Not implemented","title":"Not implemented","categories":[]}}},{"id":"Slide29993","class":"Normal Slide","instance":"","thumbnail":"","children":["Widget_6"],"roles":{"slide":{"durationInFrames":180000},"navigation":{"navid":"Slide29993"}}},{"id":"si30032","class":"TODO::Senthil","title":" ","roles":{"click":{"subtype":"button","question":"Slide30022q3"},"textData":{}}},{"id":"si30124","class":"TODO::Senthil","roles":{}},{"id":"si30053","class":"TODO::Senthil","title":"Knowledge Check # 3 ","roles":{"textData":{}}},{"id":"si30060","class":"TODO::Senthil","title":"Arrange the Pre-Installation steps in the order they will be performed. ","roles":{"textData":{}}},{"id":"si30076","class":"TODO::Senthil","title":" ","roles":{"textData":{}}},{"id":"si30080","class":"TODO::Senthil","roles":{}},{"id":"si30080c","class":"TODO::Senthil","roles":{"answer":{"title":"Vehicle Inspection","index":"Not implemented"}}},{"id":"si30086","class":"TODO::Senthil","title":" ","roles":{"textData":{}}},{"id":"si30090","class":"TODO::Senthil","roles":{}},{"id":"si30090c","class":"TODO::Senthil","roles":{"answer":{"title":"Start Route","index":"Not implemented"}}},{"id":"si30173","class":"TODO::Senthil","title":" ","roles":{"textData":{}}},{"id":"si30177","class":"TODO::Senthil","roles":{}},{"id":"si30177c","class":"TODO::Senthil","roles":{"answer":{"title":"Equipment Pickup\t","index":"Not implemented"}}},{"id":"si30184","class":"TODO::Senthil","title":" ","roles":{"textData":{}}},{"id":"si30188","class":"TODO::Senthil","roles":{}},{"id":"si30188c","class":"TODO::Senthil","roles":{"answer":{"title":"Pre-Call\t","index":"Not implemented"}}},{"id":"si30195","class":"TODO::Senthil","title":" ","roles":{"textData":{}}},{"id":"si30199","class":"TODO::Senthil","roles":{}},{"id":"si30199c","class":"TODO::Senthil","roles":{"answer":{"title":"Greeting","index":"Not implemented"}}},{"id":"si30120","class":"TODO::Senthil","roles":{}},{"id":"si30128","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide30022q3","for":"Slide30022q3"},"textData":{}}},{"id":"si30142","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide30022q3","for":"Slide30022q3"},"textData":{}}},{"id":"si30156","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide30022q3","for":"Slide30022q3"},"textData":{}}},{"id":"si30094","class":"TODO::Senthil","title":"Correct - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide30022q3"},"textData":{}}},{"id":"si30107","class":"TODO::Senthil","title":"Incorrect - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide30022q3"},"textData":{}}},{"id":"Slide30022","class":"Question Slide","instance":"","thumbnail":"","children":["si30032","si30053","si30060","si30080","si30090","si30177","si30188","si30199","si30128","si30142","si30156"],"roles":{"slide":{"durationInFrames":15000},"navigation":{"navid":"Slide30022"},"question":{"interactionId":"30046","quizId":377,"title":"Knowledge Check # 3\r","text":"Arrange the Pre-Installation steps in the order they will be performed.\r","type":"graded","ikc":false,"interactionType":"sequencing","ramdomized":false,"correctAnswers":["si30080c","si30090c","si30177c","si30188c","si30199c"],"score":{"weight":2,"penalty":0}}}},{"id":"si28476","class":"TODO::Senthil","title":" ","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"si28518","class":"TODO::Senthil","roles":{}},{"id":"si28522","class":"TODO::Senthil","roles":{}},{"id":"si28526","class":"TODO::Senthil","roles":{}},{"id":"si28530","class":"TODO::Senthil","roles":{}},{"id":"si28534","class":"TODO::Senthil","roles":{}},{"id":"si28538","class":"TODO::Senthil","roles":{}},{"id":"si17180","class":"TODO::Senthil","roles":{}},{"id":"si17184","class":"TODO::Senthil","title":"Continue ","roles":{"click":{"subtype":"continue","question":"","for":""},"textData":{}}},{"id":"si17198","class":"TODO::Senthil","title":"Review Quiz ","roles":{"click":{"subtype":"review","question":"","for":""},"textData":{}}},{"id":"si28487","class":"TODO::Senthil","title":"Quiz Results ","roles":{"textData":{}}},{"id":"si28494","class":"TODO::Senthil","title":"You Scored: ","roles":{"textData":{}}},{"id":"si28498","class":"TODO::Senthil","title":"Maximum Score: ","roles":{"textData":{}}},{"id":"si28502","class":"TODO::Senthil","title":"Correct Questions: ","roles":{"textData":{}}},{"id":"si28506","class":"TODO::Senthil","title":"Total Questions: ","roles":{"textData":{}}},{"id":"si28510","class":"TODO::Senthil","title":"Accuracy: ","roles":{"textData":{}}},{"id":"si28514","class":"TODO::Senthil","title":"Attempts: ","roles":{"textData":{}}},{"id":"Slide17104","class":"Question Slide","instance":"","thumbnail":"","children":[],"roles":{"slide":{"durationInFrames":3600},"navigation":{"navid":"Slide17104"}}},{"id":"Pool421","class":"pool","roles":{"pool":{"id":421,"name":"Pool1","questions":[]}}},{"id":"Test Project","class":"project","title":"Test Project","children":["Slide6096","Slide16599","Slide21969","Slide19900","Slide20366","Slide21727","Slide22254","Slide22414","Slide23376","Slide28802","Slide28828","Slide29993","Slide30022","Slide17104"],"roles":{"quiz":{"id":377,"branched":false,"submitAll":false,"review":true,"questions":["Slide21969q0","Slide21727q1","InteractiveWidget_2q2","Slide30022q3"],"minScore":0,"maxScore":16,"passScore":13}}}],"contentSettings":{"global":{"branchAware":false},"toc":{"enabled":false},"playbar":{"enabled":true,"cc":true,"playPause":true,"back":true,"forward":true,"rewind":false,"close":true,"mute":true,"progressBar":true}},"contentReporting":{"CCCriteria":"viewPercent_or_quiz","CCData":{"viewDataIsPercent":true,"viewData":100,"quizData":"quiz_passed"},"SCCriteria":"viewPercent_or_quiz","SCData":{"viewDataIsPercent":true,"viewData":100,"quizData":"quiz_passed"},"exitNormalIfCompleted":false},"toc":[{"id":"Slide6096","title":"Slide 1"},{"id":"Slide16599","title":"Slide 2"},{"id":"Slide21969","title":"Slide 3"},{"id":"Slide19900","title":"Slide 4"},{"id":"Slide20366","title":"Slide 5"},{"id":"Slide21727","title":"Slide 6"},{"id":"Slide22254","title":"Slide 7"},{"id":"Slide22414","title":"Slide 8"},{"id":"Slide23376","title":"Slide 9"},{"id":"Slide28802","title":"Slide 10"},{"id":"Slide28828","title":"Slide 11"},{"id":"Slide29993","title":"Slide 12"},{"id":"Slide30022","title":"Slide 13"},{"id":"Slide17104","title":"Slide 14"}]}