{"metadata":{"generator":"Captivate","generatorVersion":"11.0.1","schemaVersion":"","author":"Nicole Wreaks","title":"TI Quiz","description":"project description","email":"nicole.wreaks@ewynstudios.com","website":"www.company.com","tags":"","thumbnail":"","source":"assets","durationInFrames":1440,"frameRate":30,"totalSlides":16,"width":1280,"height":720,"responsive":false,"scalable":true,"launchFile":"index_scorm.html","isVRProject":false},"contentStructure":[{"id":"Title_AutoShape_1","class":"TODO::Senthil","instance":"Title_AutoShape_1","title":"Telephone Information   Knowledge Check  ","roles":{"click":{"subtype":"button"},"textData":{}}},{"id":"Image_1","class":"TODO::Senthil","instance":"Image_1","roles":{}},{"id":"Image_2","class":"TODO::Senthil","instance":"Image_2","roles":{}},{"id":"Slide5371","class":"Normal Slide","instance":"","thumbnail":"","children":["Image_1","Image_2"],"roles":{"slide":{"durationInFrames":90},"navigation":{"navid":"Slide5371"}}},{"id":"si5535","class":"TODO::Senthil","roles":{}},{"id":"si5451","class":"TODO::Senthil","title":"Multiple Choice ","roles":{"textData":{}}},{"id":"si5458","class":"TODO::Senthil","title":"When is the best time to book a consultation?  ","roles":{"textData":{}}},{"id":"si5473","class":"TODO::Senthil","title":"A) ","roles":{"textData":{}}},{"id":"si5477","class":"TODO::Senthil","title":"As soon as possible ","roles":{"textData":{}}},{"id":"si5473_a","class":"TODO::Senthil","roles":{"answer":{"title":"As soon as possible\r","index":"Not implemented","score":{"weight":2}}}},{"id":"si5484","class":"TODO::Senthil","title":"B) ","roles":{"textData":{}}},{"id":"si5488","class":"TODO::Senthil","title":"Early in the day. Never book after 6:00 PM as it is too close to close ","roles":{"textData":{}}},{"id":"si5484_a","class":"TODO::Senthil","roles":{"answer":{"title":"Early in the day. Never book after 6:00 PM as it is too close to close\r","index":"Not implemented","score":{"weight":0}}}},{"id":"si11005","class":"TODO::Senthil","title":"C) ","roles":{"textData":{}}},{"id":"si11009","class":"TODO::Senthil","title":"When the studio is quiet ","roles":{"textData":{}}},{"id":"si11005_a","class":"TODO::Senthil","roles":{"answer":{"title":"When the studio is quiet\r","index":"Not implemented","score":{"weight":0}}}},{"id":"si5531","class":"TODO::Senthil","roles":{}},{"id":"si5539","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide5421q0","for":"Slide5421q0"},"textData":{}}},{"id":"si5556","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide5421q0","for":"Slide5421q0"},"textData":{}}},{"id":"si5569","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide5421q0","for":"Slide5421q0"},"textData":{}}},{"id":"si5581","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide5421q0","for":"Slide5421q0"},"textData":{}}},{"id":"si5598","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide5421q0","for":"Slide5421q0"},"textData":{}}},{"id":"si5611","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide5421q0","for":"Slide5421q0"},"textData":{}}},{"id":"si5623","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide5421q0","for":"Slide5421q0"},"textData":{}}},{"id":"si5640","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide5421q0","for":"Slide5421q0"},"textData":{}}},{"id":"si5653","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide5421q0","for":"Slide5421q0"},"textData":{}}},{"id":"si5492","class":"TODO::Senthil","title":"Correct - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide5421q0"},"textData":{}}},{"id":"si5505","class":"TODO::Senthil","title":"Incorrect - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide5421q0"},"textData":{}}},{"id":"si5518","class":"TODO::Senthil","title":"You must answer the question before continuing. ","roles":{"click":{"subtype":"button","question":"Slide5421q0"},"textData":{}}},{"id":"Slide5421","class":"Question Slide","instance":"","thumbnail":"","children":["si5451","si5458","si5477","si5488","si11009","si5539","si5556","si5569","si5581","si5598","si5611","si5623","si5640","si5653","si5518"],"roles":{"slide":{"durationInFrames":90},"navigation":{"navid":"Slide5421"},"question":{"interactionId":"5438","quizId":384,"title":"Multiple Choice","text":"WHen is the best time to book a consultation? \r","ikc":false,"type":"graded","interactionType":"choice","ramdomized":false,"correctAnswers":["A"],"score":{"weight":2,"penalty":0}}}},{"id":"si5951","class":"TODO::Senthil","roles":{}},{"id":"si5867","class":"TODO::Senthil","title":"Multiple Choice ","roles":{"textData":{}}},{"id":"si5874","class":"TODO::Senthil","title":"Upon answering the phone, how does the Health Coach gain control of the conversation?  ","roles":{"textData":{}}},{"id":"si5889","class":"TODO::Senthil","title":"A) ","roles":{"textData":{}}},{"id":"si5893","class":"TODO::Senthil","title":"By carefully answering all of their questions ","roles":{"textData":{}}},{"id":"si5889_a","class":"TODO::Senthil","roles":{"answer":{"title":"By carefully answering all of their questions\r","index":"Not implemented","score":{"weight":0}}}},{"id":"si5900","class":"TODO::Senthil","title":"B) ","roles":{"textData":{}}},{"id":"si5904","class":"TODO::Senthil","title":"By asking for their name ","roles":{"textData":{}}},{"id":"si5900_a","class":"TODO::Senthil","roles":{"answer":{"title":"By asking for their name\r","index":"Not implemented","score":{"weight":2}}}},{"id":"si5947","class":"TODO::Senthil","roles":{}},{"id":"si5955","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide5837q1","for":"Slide5837q1"},"textData":{}}},{"id":"si5972","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide5837q1","for":"Slide5837q1"},"textData":{}}},{"id":"si5985","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide5837q1","for":"Slide5837q1"},"textData":{}}},{"id":"si5997","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide5837q1","for":"Slide5837q1"},"textData":{}}},{"id":"si6014","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide5837q1","for":"Slide5837q1"},"textData":{}}},{"id":"si6027","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide5837q1","for":"Slide5837q1"},"textData":{}}},{"id":"si6039","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide5837q1","for":"Slide5837q1"},"textData":{}}},{"id":"si6056","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide5837q1","for":"Slide5837q1"},"textData":{}}},{"id":"si6069","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide5837q1","for":"Slide5837q1"},"textData":{}}},{"id":"si5908","class":"TODO::Senthil","title":"Correct - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide5837q1"},"textData":{}}},{"id":"si5921","class":"TODO::Senthil","title":"Incorrect - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide5837q1"},"textData":{}}},{"id":"si5934","class":"TODO::Senthil","title":"You must answer the question before continuing. ","roles":{"click":{"subtype":"button","question":"Slide5837q1"},"textData":{}}},{"id":"Slide5837","class":"Question Slide","instance":"","thumbnail":"","children":["si5867","si5874","si5893","si5904","si5955","si5972","si5985","si5997","si6014","si6027","si6039","si6056","si6069","si5934"],"roles":{"slide":{"durationInFrames":90},"navigation":{"navid":"Slide5837"},"question":{"interactionId":"5854","quizId":384,"title":"Multiple Choice","text":"Upon answering the phone, how does the HEalth Coach gain control of the conversation? \r","ikc":false,"type":"graded","interactionType":"choice","ramdomized":false,"correctAnswers":["B"],"score":{"weight":2,"penalty":0}}}},{"id":"si6210","class":"TODO::Senthil","roles":{}},{"id":"si6126","class":"TODO::Senthil","title":"Multiple Choice ","roles":{"textData":{}}},{"id":"si6133","class":"TODO::Senthil","title":"Upon answering the phone, the potential client tells you they want to come in to get started today!  Your best response is:  ","roles":{"textData":{}}},{"id":"si6148","class":"TODO::Senthil","title":"A) ","roles":{"textData":{}}},{"id":"si6152","class":"TODO::Senthil","title":"Great! Come on in at anytime. We are open until 7:00 PM ","roles":{"textData":{}}},{"id":"si6148_a","class":"TODO::Senthil","roles":{"answer":{"title":"Great! Come on in at anytime. We are open until 7:00 PM\r","index":"Not implemented","score":{"weight":0}}}},{"id":"si6159","class":"TODO::Senthil","title":"B) ","roles":{"textData":{}}},{"id":"si6163","class":"TODO::Senthil","title":"Great! I have two spots available…one at 11 AM and the other one is at 4:30 PM. Which would suit you best?  ","roles":{"textData":{}}},{"id":"si6159_a","class":"TODO::Senthil","roles":{"answer":{"title":"\r","index":"Not implemented","score":{"weight":2}}}},{"id":"si9969","class":"TODO::Senthil","title":"C) ","roles":{"textData":{}}},{"id":"si9973","class":"TODO::Senthil","title":"As soon as possible ","roles":{"textData":{}}},{"id":"si9969_a","class":"TODO::Senthil","roles":{"answer":{"title":"As soon as possible\r","index":"Not implemented","score":{"weight":0}}}},{"id":"si6206","class":"TODO::Senthil","roles":{}},{"id":"si6214","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide6096q2","for":"Slide6096q2"},"textData":{}}},{"id":"si6231","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide6096q2","for":"Slide6096q2"},"textData":{}}},{"id":"si6244","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide6096q2","for":"Slide6096q2"},"textData":{}}},{"id":"si6256","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide6096q2","for":"Slide6096q2"},"textData":{}}},{"id":"si6273","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide6096q2","for":"Slide6096q2"},"textData":{}}},{"id":"si6286","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide6096q2","for":"Slide6096q2"},"textData":{}}},{"id":"si6298","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide6096q2","for":"Slide6096q2"},"textData":{}}},{"id":"si6315","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide6096q2","for":"Slide6096q2"},"textData":{}}},{"id":"si6328","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide6096q2","for":"Slide6096q2"},"textData":{}}},{"id":"si6167","class":"TODO::Senthil","title":"Correct - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide6096q2"},"textData":{}}},{"id":"si6180","class":"TODO::Senthil","title":"Incorrect - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide6096q2"},"textData":{}}},{"id":"si6193","class":"TODO::Senthil","title":"You must answer the question before continuing. ","roles":{"click":{"subtype":"button","question":"Slide6096q2"},"textData":{}}},{"id":"Slide6096","class":"Question Slide","instance":"","thumbnail":"","children":["si6126","si6133","si6152","si6163","si9973","si6214","si6231","si6244","si6256","si6273","si6286","si6298","si6315","si6328","si6193"],"roles":{"slide":{"durationInFrames":90},"navigation":{"navid":"Slide6096"},"question":{"interactionId":"6113","quizId":384,"title":"Multiple Choice","text":"Upon answering the phone, the potential client tells you they want to come in to get started today!  Your best response is: \r","ikc":false,"type":"graded","interactionType":"choice","ramdomized":false,"correctAnswers":["B"],"score":{"weight":2,"penalty":0}}}},{"id":"si6469","class":"TODO::Senthil","roles":{}},{"id":"si6385","class":"TODO::Senthil","title":"Multiple Choice ","roles":{"textData":{}}},{"id":"si6392","class":"TODO::Senthil","title":"Upon trying to book a consult, the potential client asks if they can “just” get information over the phone.  Your best response is:  ","roles":{"textData":{}}},{"id":"si6407","class":"TODO::Senthil","title":"A) ","roles":{"textData":{}}},{"id":"si6411","class":"TODO::Senthil","title":" Oh sure! What do you want to know?  answer here ","roles":{"textData":{}}},{"id":"si6407_a","class":"TODO::Senthil","roles":{"answer":{"title":" Oh sure! What do you want to know? \ranswer here\r","index":"Not implemented","score":{"weight":0}}}},{"id":"si6418","class":"TODO::Senthil","title":"B) ","roles":{"textData":{}}},{"id":"si6422","class":"TODO::Senthil","title":"That would be difficult. Why don’t you look at our website and see if you like our program? If you do you can call us back.   ","roles":{"textData":{}}},{"id":"si6418_a","class":"TODO::Senthil","roles":{"answer":{"title":"That would be difficult. Why don’t you look at our website and see if you like our program? If you do you can call us back. \r\r","index":"Not implemented","score":{"weight":0}}}},{"id":"si11020","class":"TODO::Senthil","title":"C) ","roles":{"textData":{}}},{"id":"si11024","class":"TODO::Senthil","title":"Great! I have two spots available…one at 11 AM and the other one is at 4:30 PM. Which would suit you best? ","roles":{"textData":{}}},{"id":"si11020_a","class":"TODO::Senthil","roles":{"answer":{"title":"\r","index":"Not implemented","score":{"weight":0}}}},{"id":"si11035","class":"TODO::Senthil","title":"D) ","roles":{"textData":{}}},{"id":"si11039","class":"TODO::Senthil","title":"We do not have any one cost as we see so many people with different needs. When you come in, we can determine which program will be best suited for you. I have a spot open at noon or 5:30 this evening, which would you prefer?  ","roles":{"textData":{}}},{"id":"si11035_a","class":"TODO::Senthil","roles":{"answer":{"title":"We do not have any one cost as we see so many people with different needs. When you come in, we can determine which program will be best suited for you. I have a spot open at noon or 5:30 this evening, which would you prefer? \r","index":"Not implemented","score":{"weight":2}}}},{"id":"si6465","class":"TODO::Senthil","roles":{}},{"id":"si6473","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide6355q3","for":"Slide6355q3"},"textData":{}}},{"id":"si6490","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide6355q3","for":"Slide6355q3"},"textData":{}}},{"id":"si6503","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide6355q3","for":"Slide6355q3"},"textData":{}}},{"id":"si6515","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide6355q3","for":"Slide6355q3"},"textData":{}}},{"id":"si6532","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide6355q3","for":"Slide6355q3"},"textData":{}}},{"id":"si6545","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide6355q3","for":"Slide6355q3"},"textData":{}}},{"id":"si6557","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide6355q3","for":"Slide6355q3"},"textData":{}}},{"id":"si6574","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide6355q3","for":"Slide6355q3"},"textData":{}}},{"id":"si6587","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide6355q3","for":"Slide6355q3"},"textData":{}}},{"id":"si6426","class":"TODO::Senthil","title":"Correct - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide6355q3"},"textData":{}}},{"id":"si6439","class":"TODO::Senthil","title":"Incorrect - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide6355q3"},"textData":{}}},{"id":"si6452","class":"TODO::Senthil","title":"You must answer the question before continuing. ","roles":{"click":{"subtype":"button","question":"Slide6355q3"},"textData":{}}},{"id":"Slide6355","class":"Question Slide","instance":"","thumbnail":"","children":["si6385","si6392","si6411","si6422","si11024","si11039","si6473","si6490","si6503","si6515","si6532","si6545","si6557","si6574","si6587","si6452"],"roles":{"slide":{"durationInFrames":90},"navigation":{"navid":"Slide6355"},"question":{"interactionId":"6372","quizId":384,"title":"Multiple Choice","text":"Upon trying to book a consult, the potential client asks if they can “just” get information over the phone.  Your best response is: \r","ikc":false,"type":"graded","interactionType":"choice","ramdomized":false,"correctAnswers":["D"],"score":{"weight":2,"penalty":0}}}},{"id":"si6728","class":"TODO::Senthil","roles":{}},{"id":"si6644","class":"TODO::Senthil","title":"True/False ","roles":{"textData":{}}},{"id":"si6651","class":"TODO::Senthil","title":"Once you have learned the TI Script, it is ok if you don’t follow it?  ","roles":{"textData":{}}},{"id":"si6666","class":"TODO::Senthil","title":"A) ","roles":{"textData":{}}},{"id":"si6670","class":"TODO::Senthil","title":"True ","roles":{"textData":{}}},{"id":"si6666_a","class":"TODO::Senthil","roles":{"answer":{"title":"True","index":"Not implemented","score":{"weight":0}}}},{"id":"si6677","class":"TODO::Senthil","title":"B) ","roles":{"textData":{}}},{"id":"si6681","class":"TODO::Senthil","title":"False ","roles":{"textData":{}}},{"id":"si6677_a","class":"TODO::Senthil","roles":{"answer":{"title":"False","index":"Not implemented","score":{"weight":0}}}},{"id":"si6724","class":"TODO::Senthil","roles":{}},{"id":"si6732","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide6614q4","for":"Slide6614q4"},"textData":{}}},{"id":"si6749","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide6614q4","for":"Slide6614q4"},"textData":{}}},{"id":"si6762","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide6614q4","for":"Slide6614q4"},"textData":{}}},{"id":"si6774","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide6614q4","for":"Slide6614q4"},"textData":{}}},{"id":"si6791","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide6614q4","for":"Slide6614q4"},"textData":{}}},{"id":"si6804","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide6614q4","for":"Slide6614q4"},"textData":{}}},{"id":"si6816","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide6614q4","for":"Slide6614q4"},"textData":{}}},{"id":"si6833","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide6614q4","for":"Slide6614q4"},"textData":{}}},{"id":"si6846","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide6614q4","for":"Slide6614q4"},"textData":{}}},{"id":"si6685","class":"TODO::Senthil","title":"Correct - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide6614q4"},"textData":{}}},{"id":"si6698","class":"TODO::Senthil","title":"Incorrect - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide6614q4"},"textData":{}}},{"id":"si6711","class":"TODO::Senthil","title":"You must answer the question before continuing. ","roles":{"click":{"subtype":"button","question":"Slide6614q4"},"textData":{}}},{"id":"Slide6614","class":"Question Slide","instance":"","thumbnail":"","children":["si6644","si6651","si6670","si6681","si6732","si6749","si6762","si6774","si6791","si6804","si6816","si6833","si6846","si6711"],"roles":{"slide":{"durationInFrames":90},"navigation":{"navid":"Slide6614"},"question":{"interactionId":"6631","quizId":384,"title":"True/False","text":"Once you have learned the TI Script, it is ok if you don’t follow it? \r","ikc":false,"type":"graded","interactionType":"true-false","ramdomized":false,"correctAnswers":["B"],"score":{"weight":2,"penalty":0}}}},{"id":"si6972","class":"TODO::Senthil","roles":{}},{"id":"si6888","class":"TODO::Senthil","title":"True/False ","roles":{"textData":{}}},{"id":"si6895","class":"TODO::Senthil","title":"You will always be more successful booking the call if you answer all the potential client’s questions?  ","roles":{"textData":{}}},{"id":"si6910","class":"TODO::Senthil","title":"A) ","roles":{"textData":{}}},{"id":"si6914","class":"TODO::Senthil","title":"True ","roles":{"textData":{}}},{"id":"si6910_a","class":"TODO::Senthil","roles":{"answer":{"title":"True","index":"Not implemented","score":{"weight":0}}}},{"id":"si6921","class":"TODO::Senthil","title":"B) ","roles":{"textData":{}}},{"id":"si6925","class":"TODO::Senthil","title":"False ","roles":{"textData":{}}},{"id":"si6921_a","class":"TODO::Senthil","roles":{"answer":{"title":"False","index":"Not implemented","score":{"weight":0}}}},{"id":"si6968","class":"TODO::Senthil","roles":{}},{"id":"si6976","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide6858q5","for":"Slide6858q5"},"textData":{}}},{"id":"si6993","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide6858q5","for":"Slide6858q5"},"textData":{}}},{"id":"si7006","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide6858q5","for":"Slide6858q5"},"textData":{}}},{"id":"si7018","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide6858q5","for":"Slide6858q5"},"textData":{}}},{"id":"si7035","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide6858q5","for":"Slide6858q5"},"textData":{}}},{"id":"si7048","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide6858q5","for":"Slide6858q5"},"textData":{}}},{"id":"si7060","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide6858q5","for":"Slide6858q5"},"textData":{}}},{"id":"si7077","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide6858q5","for":"Slide6858q5"},"textData":{}}},{"id":"si7090","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide6858q5","for":"Slide6858q5"},"textData":{}}},{"id":"si6929","class":"TODO::Senthil","title":"Correct - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide6858q5"},"textData":{}}},{"id":"si6942","class":"TODO::Senthil","title":"Incorrect - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide6858q5"},"textData":{}}},{"id":"si6955","class":"TODO::Senthil","title":"You must answer the question before continuing. ","roles":{"click":{"subtype":"button","question":"Slide6858q5"},"textData":{}}},{"id":"Slide6858","class":"Question Slide","instance":"","thumbnail":"","children":["si6888","si6895","si6914","si6925","si6976","si6993","si7006","si7018","si7035","si7048","si7060","si7077","si7090","si6955"],"roles":{"slide":{"durationInFrames":90},"navigation":{"navid":"Slide6858"},"question":{"interactionId":"6875","quizId":384,"title":"True/False","text":"You will always be more successful booking the call if you answer all the potential client’s questions? \r","ikc":false,"type":"graded","interactionType":"true-false","ramdomized":false,"correctAnswers":["B"],"score":{"weight":2,"penalty":0}}}},{"id":"si7716","class":"TODO::Senthil","roles":{}},{"id":"si7632","class":"TODO::Senthil","title":"True/False ","roles":{"textData":{}}},{"id":"si7639","class":"TODO::Senthil","title":"A potential client who asks a lot of questions is not really interested in our program! ","roles":{"textData":{}}},{"id":"si7654","class":"TODO::Senthil","title":"A) ","roles":{"textData":{}}},{"id":"si7658","class":"TODO::Senthil","title":"True ","roles":{"textData":{}}},{"id":"si7654_a","class":"TODO::Senthil","roles":{"answer":{"title":"True","index":"Not implemented","score":{"weight":0}}}},{"id":"si7665","class":"TODO::Senthil","title":"B) ","roles":{"textData":{}}},{"id":"si7669","class":"TODO::Senthil","title":"False ","roles":{"textData":{}}},{"id":"si7665_a","class":"TODO::Senthil","roles":{"answer":{"title":"False","index":"Not implemented","score":{"weight":0}}}},{"id":"si7712","class":"TODO::Senthil","roles":{}},{"id":"si7720","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide7602q6","for":"Slide7602q6"},"textData":{}}},{"id":"si7737","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide7602q6","for":"Slide7602q6"},"textData":{}}},{"id":"si7750","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide7602q6","for":"Slide7602q6"},"textData":{}}},{"id":"si7762","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide7602q6","for":"Slide7602q6"},"textData":{}}},{"id":"si7779","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide7602q6","for":"Slide7602q6"},"textData":{}}},{"id":"si7792","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide7602q6","for":"Slide7602q6"},"textData":{}}},{"id":"si7804","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide7602q6","for":"Slide7602q6"},"textData":{}}},{"id":"si7821","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide7602q6","for":"Slide7602q6"},"textData":{}}},{"id":"si7834","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide7602q6","for":"Slide7602q6"},"textData":{}}},{"id":"si7673","class":"TODO::Senthil","title":"Correct - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide7602q6"},"textData":{}}},{"id":"si7686","class":"TODO::Senthil","title":"Incorrect - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide7602q6"},"textData":{}}},{"id":"si7699","class":"TODO::Senthil","title":"You must answer the question before continuing. ","roles":{"click":{"subtype":"button","question":"Slide7602q6"},"textData":{}}},{"id":"Slide7602","class":"Question Slide","instance":"","thumbnail":"","children":["si7632","si7639","si7658","si7669","si7720","si7737","si7750","si7762","si7779","si7792","si7804","si7821","si7834","si7699"],"roles":{"slide":{"durationInFrames":90},"navigation":{"navid":"Slide7602"},"question":{"interactionId":"7619","quizId":384,"title":"True/False","text":"A potential client who asks a lot of questions is not really interested in our program!\r","ikc":false,"type":"graded","interactionType":"true-false","ramdomized":false,"correctAnswers":["B"],"score":{"weight":2,"penalty":0}}}},{"id":"si10335","class":"TODO::Senthil","roles":{}},{"id":"si10251","class":"TODO::Senthil","title":"Multiple Choice ","roles":{"textData":{}}},{"id":"si10258","class":"TODO::Senthil","title":"Upon trying to book the consult, the potential client asks what it cost to join. Your best response is:  ","roles":{"textData":{}}},{"id":"si10273","class":"TODO::Senthil","title":"A) ","roles":{"textData":{}}},{"id":"si10277","class":"TODO::Senthil","title":"Our prices range between $500 - $1500. What time suits you best, noon or 5 PM?   ","roles":{"textData":{}}},{"id":"si10273_a","class":"TODO::Senthil","roles":{"answer":{"title":"Our prices range between $500 - $1500. What time suits you best, noon or 5 PM? \r\r","index":"Not implemented","score":{"weight":0}}}},{"id":"si10284","class":"TODO::Senthil","title":"B) ","roles":{"textData":{}}},{"id":"si10288","class":"TODO::Senthil","title":"We do not have any one cost as we see so many people with different needs. When you come in we can determine which program will be best suited to your needs.  I have a spot open at noon or 5 PM. Which would you prefer?   ","roles":{"textData":{}}},{"id":"si10284_a","class":"TODO::Senthil","roles":{"answer":{"title":"We do not have any one cost as we see so many people with different needs. When you come in we can determine which program will be best suited to your needs.  I have a spot open at noon or 5 PM. Which would you prefer? \r\r","index":"Not implemented","score":{"weight":2}}}},{"id":"si10472","class":"TODO::Senthil","title":"C) ","roles":{"textData":{}}},{"id":"si10476","class":"TODO::Senthil","title":"If you would like to book an appointment, I would be happy to discuss that in person. Which spot would you like, noon or 5 PM?   ","roles":{"textData":{}}},{"id":"si10472_a","class":"TODO::Senthil","roles":{"answer":{"title":"If you would like to book an appointment, I would be happy to discuss that in person. Which spot would you like, noon or 5 PM? \r\r","index":"Not implemented","score":{"weight":0}}}},{"id":"si10487","class":"TODO::Senthil","title":"D) ","roles":{"textData":{}}},{"id":"si10491","class":"TODO::Senthil","title":"Is cost a concern? I will ask my manager if she can work out something for you! Can you pop in later today?  ","roles":{"textData":{}}},{"id":"si10487_a","class":"TODO::Senthil","roles":{"answer":{"title":"Is cost a concern? I will ask my manager if she can work out something for you! Can you pop in later today? \r","index":"Not implemented","score":{"weight":0}}}},{"id":"si10331","class":"TODO::Senthil","roles":{}},{"id":"si10339","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide10221q7","for":"Slide10221q7"},"textData":{}}},{"id":"si10356","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide10221q7","for":"Slide10221q7"},"textData":{}}},{"id":"si10369","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide10221q7","for":"Slide10221q7"},"textData":{}}},{"id":"si10381","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide10221q7","for":"Slide10221q7"},"textData":{}}},{"id":"si10398","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide10221q7","for":"Slide10221q7"},"textData":{}}},{"id":"si10411","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide10221q7","for":"Slide10221q7"},"textData":{}}},{"id":"si10423","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide10221q7","for":"Slide10221q7"},"textData":{}}},{"id":"si10440","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide10221q7","for":"Slide10221q7"},"textData":{}}},{"id":"si10453","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide10221q7","for":"Slide10221q7"},"textData":{}}},{"id":"si10292","class":"TODO::Senthil","title":"Correct - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide10221q7"},"textData":{}}},{"id":"si10305","class":"TODO::Senthil","title":"Incorrect - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide10221q7"},"textData":{}}},{"id":"si10318","class":"TODO::Senthil","title":"You must answer the question before continuing. ","roles":{"click":{"subtype":"button","question":"Slide10221q7"},"textData":{}}},{"id":"Slide10221","class":"Question Slide","instance":"","thumbnail":"","children":["si10251","si10258","si10277","si10288","si10476","si10491","si10339","si10356","si10369","si10381","si10398","si10411","si10423","si10440","si10453","si10318"],"roles":{"slide":{"durationInFrames":90},"navigation":{"navid":"Slide10221"},"question":{"interactionId":"10238","quizId":384,"title":"Multiple Choice","text":"Upon trying to book the consult, the potential client asks what it cost to join. Your best response is: \r","ikc":false,"type":"graded","interactionType":"choice","ramdomized":false,"correctAnswers":["B"],"score":{"weight":2,"penalty":0}}}},{"id":"si7960","class":"TODO::Senthil","roles":{}},{"id":"si7876","class":"TODO::Senthil","title":"True/False ","roles":{"textData":{}}},{"id":"si7883","class":"TODO::Senthil","title":"Most calls will result in at least one question ","roles":{"textData":{}}},{"id":"si7898","class":"TODO::Senthil","title":"A) ","roles":{"textData":{}}},{"id":"si7902","class":"TODO::Senthil","title":"True ","roles":{"textData":{}}},{"id":"si7898_a","class":"TODO::Senthil","roles":{"answer":{"title":"True","index":"Not implemented","score":{"weight":0}}}},{"id":"si7909","class":"TODO::Senthil","title":"B) ","roles":{"textData":{}}},{"id":"si7913","class":"TODO::Senthil","title":"False ","roles":{"textData":{}}},{"id":"si7909_a","class":"TODO::Senthil","roles":{"answer":{"title":"False","index":"Not implemented","score":{"weight":0}}}},{"id":"si7956","class":"TODO::Senthil","roles":{}},{"id":"si7964","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide7846q8","for":"Slide7846q8"},"textData":{}}},{"id":"si7981","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide7846q8","for":"Slide7846q8"},"textData":{}}},{"id":"si7994","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide7846q8","for":"Slide7846q8"},"textData":{}}},{"id":"si8006","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide7846q8","for":"Slide7846q8"},"textData":{}}},{"id":"si8023","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide7846q8","for":"Slide7846q8"},"textData":{}}},{"id":"si8036","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide7846q8","for":"Slide7846q8"},"textData":{}}},{"id":"si8048","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide7846q8","for":"Slide7846q8"},"textData":{}}},{"id":"si8065","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide7846q8","for":"Slide7846q8"},"textData":{}}},{"id":"si8078","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide7846q8","for":"Slide7846q8"},"textData":{}}},{"id":"si7917","class":"TODO::Senthil","title":"Correct - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide7846q8"},"textData":{}}},{"id":"si7930","class":"TODO::Senthil","title":"Incorrect - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide7846q8"},"textData":{}}},{"id":"si7943","class":"TODO::Senthil","title":"You must answer the question before continuing. ","roles":{"click":{"subtype":"button","question":"Slide7846q8"},"textData":{}}},{"id":"Slide7846","class":"Question Slide","instance":"","thumbnail":"","children":["si7876","si7883","si7902","si7913","si7964","si7981","si7994","si8006","si8023","si8036","si8048","si8065","si8078","si7943"],"roles":{"slide":{"durationInFrames":90},"navigation":{"navid":"Slide7846"},"question":{"interactionId":"7863","quizId":384,"title":"True/False","text":"Most calls will result in at least one question\r","ikc":false,"type":"graded","interactionType":"true-false","ramdomized":false,"correctAnswers":["A"],"score":{"weight":2,"penalty":0}}}},{"id":"si8698","class":"TODO::Senthil","roles":{}},{"id":"si8614","class":"TODO::Senthil","title":"Multiple Choice ","roles":{"textData":{}}},{"id":"si8621","class":"TODO::Senthil","title":"A potential clients asks questions because:  ","roles":{"textData":{}}},{"id":"si8636","class":"TODO::Senthil","title":"A) ","roles":{"textData":{}}},{"id":"si8640","class":"TODO::Senthil","title":"They feel indecisive and need us to lead them to the correct decision. ","roles":{"textData":{}}},{"id":"si8636_a","class":"TODO::Senthil","roles":{"answer":{"title":"They feel indecisive and need us to lead them to the correct decision.\r","index":"Not implemented","score":{"weight":10}}}},{"id":"si8647","class":"TODO::Senthil","title":"B) ","roles":{"textData":{}}},{"id":"si8651","class":"TODO::Senthil","title":"They are trying to find reasons to not come in  ","roles":{"textData":{}}},{"id":"si8647_a","class":"TODO::Senthil","roles":{"answer":{"title":"They are trying to find reasons to not come in \r","index":"Not implemented","score":{"weight":0}}}},{"id":"si8835","class":"TODO::Senthil","title":"C) ","roles":{"textData":{}}},{"id":"si8839","class":"TODO::Senthil","title":"They are just difficult, truly interested clients would never ask questions ","roles":{"textData":{}}},{"id":"si8835_a","class":"TODO::Senthil","roles":{"answer":{"title":"They are just difficult, truly interested clients would never ask questions\r","index":"Not implemented","score":{"weight":0}}}},{"id":"si8694","class":"TODO::Senthil","roles":{}},{"id":"si8702","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide8584q9","for":"Slide8584q9"},"textData":{}}},{"id":"si8719","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide8584q9","for":"Slide8584q9"},"textData":{}}},{"id":"si8732","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide8584q9","for":"Slide8584q9"},"textData":{}}},{"id":"si8744","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide8584q9","for":"Slide8584q9"},"textData":{}}},{"id":"si8761","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide8584q9","for":"Slide8584q9"},"textData":{}}},{"id":"si8774","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide8584q9","for":"Slide8584q9"},"textData":{}}},{"id":"si8786","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide8584q9","for":"Slide8584q9"},"textData":{}}},{"id":"si8803","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide8584q9","for":"Slide8584q9"},"textData":{}}},{"id":"si8816","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide8584q9","for":"Slide8584q9"},"textData":{}}},{"id":"si8655","class":"TODO::Senthil","title":"Correct - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide8584q9"},"textData":{}}},{"id":"si8668","class":"TODO::Senthil","title":"Incorrect - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide8584q9"},"textData":{}}},{"id":"si8681","class":"TODO::Senthil","title":"You must answer the question before continuing. ","roles":{"click":{"subtype":"button","question":"Slide8584q9"},"textData":{}}},{"id":"Slide8584","class":"Question Slide","instance":"","thumbnail":"","children":["si8614","si8621","si8640","si8651","si8839","si8702","si8719","si8732","si8744","si8761","si8774","si8786","si8803","si8816","si8681"],"roles":{"slide":{"durationInFrames":90},"navigation":{"navid":"Slide8584"},"question":{"interactionId":"8601","quizId":384,"title":"Multiple Choice","text":"A potential clients asks questions because: \r","ikc":false,"type":"graded","interactionType":"choice","ramdomized":false,"correctAnswers":["A"],"score":{"weight":2,"penalty":0}}}},{"id":"si10609","class":"TODO::Senthil","roles":{}},{"id":"si10525","class":"TODO::Senthil","title":"True/False ","roles":{"textData":{}}},{"id":"si10532","class":"TODO::Senthil","title":"Booking the appointment as soon as possible, ideally the same day, is the best way to prevent a No-Show?  ","roles":{"textData":{}}},{"id":"si10547","class":"TODO::Senthil","title":"A) ","roles":{"textData":{}}},{"id":"si10551","class":"TODO::Senthil","title":"True ","roles":{"textData":{}}},{"id":"si10547_a","class":"TODO::Senthil","roles":{"answer":{"title":"True","index":"Not implemented","score":{"weight":0}}}},{"id":"si10558","class":"TODO::Senthil","title":"B) ","roles":{"textData":{}}},{"id":"si10562","class":"TODO::Senthil","title":"False ","roles":{"textData":{}}},{"id":"si10558_a","class":"TODO::Senthil","roles":{"answer":{"title":"False","index":"Not implemented","score":{"weight":0}}}},{"id":"si10605","class":"TODO::Senthil","roles":{}},{"id":"si10613","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide10495q10","for":"Slide10495q10"},"textData":{}}},{"id":"si10630","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide10495q10","for":"Slide10495q10"},"textData":{}}},{"id":"si10643","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide10495q10","for":"Slide10495q10"},"textData":{}}},{"id":"si10655","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide10495q10","for":"Slide10495q10"},"textData":{}}},{"id":"si10672","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide10495q10","for":"Slide10495q10"},"textData":{}}},{"id":"si10685","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide10495q10","for":"Slide10495q10"},"textData":{}}},{"id":"si10697","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide10495q10","for":"Slide10495q10"},"textData":{}}},{"id":"si10714","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide10495q10","for":"Slide10495q10"},"textData":{}}},{"id":"si10727","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide10495q10","for":"Slide10495q10"},"textData":{}}},{"id":"si10566","class":"TODO::Senthil","title":"Correct - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide10495q10"},"textData":{}}},{"id":"si10579","class":"TODO::Senthil","title":"Incorrect - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide10495q10"},"textData":{}}},{"id":"si10592","class":"TODO::Senthil","title":"You must answer the question before continuing. ","roles":{"click":{"subtype":"button","question":"Slide10495q10"},"textData":{}}},{"id":"Slide10495","class":"Question Slide","instance":"","thumbnail":"","children":["si10525","si10532","si10551","si10562","si10613","si10630","si10643","si10655","si10672","si10685","si10697","si10714","si10727","si10592"],"roles":{"slide":{"durationInFrames":90},"navigation":{"navid":"Slide10495"},"question":{"interactionId":"10512","quizId":384,"title":"True/False","text":"Booking the appointment as soon as possible, ideally the same day, is the best way to prevent a No-Show? \r","ikc":false,"type":"graded","interactionType":"true-false","ramdomized":false,"correctAnswers":["A"],"score":{"weight":2,"penalty":0}}}},{"id":"si10853","class":"TODO::Senthil","roles":{}},{"id":"si10769","class":"TODO::Senthil","title":"True/False ","roles":{"textData":{}}},{"id":"si10776","class":"TODO::Senthil","title":"We don not need to confirm appointments if we followed the TI Script when the potential client booked their appointment?   ","roles":{"textData":{}}},{"id":"si10791","class":"TODO::Senthil","title":"A) ","roles":{"textData":{}}},{"id":"si10795","class":"TODO::Senthil","title":"True ","roles":{"textData":{}}},{"id":"si10791_a","class":"TODO::Senthil","roles":{"answer":{"title":"True","index":"Not implemented","score":{"weight":0}}}},{"id":"si10802","class":"TODO::Senthil","title":"B) ","roles":{"textData":{}}},{"id":"si10806","class":"TODO::Senthil","title":"False ","roles":{"textData":{}}},{"id":"si10802_a","class":"TODO::Senthil","roles":{"answer":{"title":"False","index":"Not implemented","score":{"weight":0}}}},{"id":"si10849","class":"TODO::Senthil","roles":{}},{"id":"si10857","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide10739q11","for":"Slide10739q11"},"textData":{}}},{"id":"si10874","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide10739q11","for":"Slide10739q11"},"textData":{}}},{"id":"si10887","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide10739q11","for":"Slide10739q11"},"textData":{}}},{"id":"si10899","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide10739q11","for":"Slide10739q11"},"textData":{}}},{"id":"si10916","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide10739q11","for":"Slide10739q11"},"textData":{}}},{"id":"si10929","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide10739q11","for":"Slide10739q11"},"textData":{}}},{"id":"si10941","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide10739q11","for":"Slide10739q11"},"textData":{}}},{"id":"si10958","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide10739q11","for":"Slide10739q11"},"textData":{}}},{"id":"si10971","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide10739q11","for":"Slide10739q11"},"textData":{}}},{"id":"si10810","class":"TODO::Senthil","title":"Correct - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide10739q11"},"textData":{}}},{"id":"si10823","class":"TODO::Senthil","title":"Incorrect - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide10739q11"},"textData":{}}},{"id":"si10836","class":"TODO::Senthil","title":"You must answer the question before continuing. ","roles":{"click":{"subtype":"button","question":"Slide10739q11"},"textData":{}}},{"id":"Slide10739","class":"Question Slide","instance":"","thumbnail":"","children":["si10769","si10776","si10795","si10806","si10857","si10874","si10887","si10899","si10916","si10929","si10941","si10958","si10971","si10836"],"roles":{"slide":{"durationInFrames":90},"navigation":{"navid":"Slide10739"},"question":{"interactionId":"10756","quizId":384,"title":"True/False","text":"We don not need to confirm appointments if we followed the TI Script when the potential client booked their appoirntment?  \r","ikc":false,"type":"graded","interactionType":"true-false","ramdomized":false,"correctAnswers":["B"],"score":{"weight":2,"penalty":0}}}},{"id":"si9544","class":"TODO::Senthil","roles":{}},{"id":"si9460","class":"TODO::Senthil","title":"True/False ","roles":{"textData":{}}},{"id":"si9467","class":"TODO::Senthil","title":"The five steps to handle a No-Show are:  1) Wait an appropriate amount of time, then call.  2) When you reach the client tell them another appointment came in early, so you have time available and can rebook them.  3) Don’t ask the client when they want to come, be confident and rebook them to come in as soon as  possible.  ","roles":{"textData":{}}},{"id":"si9482","class":"TODO::Senthil","title":"B) ","roles":{"textData":{}}},{"id":"si9486","class":"TODO::Senthil","title":"True ","roles":{"textData":{}}},{"id":"si9482_a","class":"TODO::Senthil","roles":{"answer":{"title":"True","index":"Not implemented","score":{"weight":0}}}},{"id":"si9493","class":"TODO::Senthil","title":"A) ","roles":{"textData":{}}},{"id":"si9497","class":"TODO::Senthil","title":"False ","roles":{"textData":{}}},{"id":"si9493_a","class":"TODO::Senthil","roles":{"answer":{"title":"False","index":"Not implemented","score":{"weight":0}}}},{"id":"si9540","class":"TODO::Senthil","roles":{}},{"id":"si9548","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide9430q12","for":"Slide9430q12"},"textData":{}}},{"id":"si9565","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide9430q12","for":"Slide9430q12"},"textData":{}}},{"id":"si9578","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide9430q12","for":"Slide9430q12"},"textData":{}}},{"id":"si9590","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide9430q12","for":"Slide9430q12"},"textData":{}}},{"id":"si9607","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide9430q12","for":"Slide9430q12"},"textData":{}}},{"id":"si9620","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide9430q12","for":"Slide9430q12"},"textData":{}}},{"id":"si9632","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide9430q12","for":"Slide9430q12"},"textData":{}}},{"id":"si9649","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide9430q12","for":"Slide9430q12"},"textData":{}}},{"id":"si9662","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide9430q12","for":"Slide9430q12"},"textData":{}}},{"id":"si9501","class":"TODO::Senthil","title":"Correct - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide9430q12"},"textData":{}}},{"id":"si9514","class":"TODO::Senthil","title":"Incorrect - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide9430q12"},"textData":{}}},{"id":"si9527","class":"TODO::Senthil","title":"You must answer the question before continuing. ","roles":{"click":{"subtype":"button","question":"Slide9430q12"},"textData":{}}},{"id":"Slide9430","class":"Question Slide","instance":"","thumbnail":"","children":["si9460","si9467","si9486","si9497","si9548","si9565","si9578","si9590","si9607","si9620","si9632","si9649","si9662","si9527"],"roles":{"slide":{"durationInFrames":90},"navigation":{"navid":"Slide9430"},"question":{"interactionId":"9447","quizId":384,"title":"True/False","text":"The five steps to handle a No-Show are:\r\r1) Wait an appropriate amount of time, then call.\r\r2) When you reach the client tell them another appointment came in early, so you have time available and can rebook them.\r\r3) Don’t ask the client when they want to come, be confident and rebook them to come in as soon as  possible.\r\r","ikc":false,"type":"graded","interactionType":"true-false","ramdomized":false,"correctAnswers":["B"],"score":{"weight":2,"penalty":0}}}},{"id":"si9788","class":"TODO::Senthil","roles":{}},{"id":"si9704","class":"TODO::Senthil","title":"True/False ","roles":{"textData":{}}},{"id":"si9711","class":"TODO::Senthil","title":"One of our booking goals is to help the client take the second step by coming into the studio ","roles":{"textData":{}}},{"id":"si9726","class":"TODO::Senthil","title":"A) ","roles":{"textData":{}}},{"id":"si9730","class":"TODO::Senthil","title":"True ","roles":{"textData":{}}},{"id":"si9726_a","class":"TODO::Senthil","roles":{"answer":{"title":"True","index":"Not implemented","score":{"weight":0}}}},{"id":"si9737","class":"TODO::Senthil","title":"B) ","roles":{"textData":{}}},{"id":"si9741","class":"TODO::Senthil","title":"False ","roles":{"textData":{}}},{"id":"si9737_a","class":"TODO::Senthil","roles":{"answer":{"title":"False","index":"Not implemented","score":{"weight":0}}}},{"id":"si9784","class":"TODO::Senthil","roles":{}},{"id":"si9792","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide9674q13","for":"Slide9674q13"},"textData":{}}},{"id":"si9809","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide9674q13","for":"Slide9674q13"},"textData":{}}},{"id":"si9822","class":"TODO::Senthil","title":">> ","roles":{"click":{"subtype":"reviewModeNext","question":"Slide9674q13","for":"Slide9674q13"},"textData":{}}},{"id":"si9834","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide9674q13","for":"Slide9674q13"},"textData":{}}},{"id":"si9851","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide9674q13","for":"Slide9674q13"},"textData":{}}},{"id":"si9864","class":"TODO::Senthil","title":"<< ","roles":{"click":{"subtype":"reviewModeBack","question":"Slide9674q13","for":"Slide9674q13"},"textData":{}}},{"id":"si9876","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide9674q13","for":"Slide9674q13"},"textData":{}}},{"id":"si9893","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide9674q13","for":"Slide9674q13"},"textData":{}}},{"id":"si9906","class":"TODO::Senthil","title":"Submit ","roles":{"click":{"subtype":"submit","question":"Slide9674q13","for":"Slide9674q13"},"textData":{}}},{"id":"si9745","class":"TODO::Senthil","title":"Correct - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide9674q13"},"textData":{}}},{"id":"si9758","class":"TODO::Senthil","title":"Incorrect - Click anywhere or press ‘y’ to continue. ","roles":{"click":{"subtype":"button","question":"Slide9674q13"},"textData":{}}},{"id":"si9771","class":"TODO::Senthil","title":"You must answer the question before continuing. ","roles":{"click":{"subtype":"button","question":"Slide9674q13"},"textData":{}}},{"id":"Slide9674","class":"Question Slide","instance":"","thumbnail":"","children":["si9704","si9711","si9730","si9741","si9792","si9809","si9822","si9834","si9851","si9864","si9876","si9893","si9906","si9771"],"roles":{"slide":{"durationInFrames":90},"navigation":{"navid":"Slide9674"},"question":{"interactionId":"9691","quizId":384,"title":"True/False","text":"One of our booking goals is to help the client take the second step by coming into the studio\r","ikc":false,"type":"graded","interactionType":"true-false","ramdomized":false,"correctAnswers":["A"],"score":{"weight":2,"penalty":0}}}},{"id":"Widget_1","class":"TODO::Senthil","instance":"Widget_1","roles":{"interaction":{"type":"Not implemented","title":"Not implemented","categories":[]}}},{"id":"si5690","class":"TODO::Senthil","roles":{}},{"id":"si5698","class":"TODO::Senthil","roles":{}},{"id":"si5706","class":"TODO::Senthil","roles":{}},{"id":"si5714","class":"TODO::Senthil","roles":{}},{"id":"si5722","class":"TODO::Senthil","roles":{}},{"id":"si5730","class":"TODO::Senthil","roles":{}},{"id":"si5679","class":"TODO::Senthil","title":"Quiz Results ","roles":{"textData":{}}},{"id":"si5686","class":"TODO::Senthil","title":"You Scored: ","roles":{"textData":{}}},{"id":"si5694","class":"TODO::Senthil","title":"Maximum Score: ","roles":{"textData":{}}},{"id":"si5702","class":"TODO::Senthil","title":"Correct Questions: ","roles":{"textData":{}}},{"id":"si5710","class":"TODO::Senthil","title":"Total Questions: ","roles":{"textData":{}}},{"id":"si5718","class":"TODO::Senthil","title":"Accuracy: ","roles":{"textData":{}}},{"id":"si5726","class":"TODO::Senthil","title":"Attempts: ","roles":{"textData":{}}},{"id":"si5734","class":"TODO::Senthil","roles":{}},{"id":"si5738","class":"TODO::Senthil","title":"Continue ","roles":{"click":{"subtype":"continue","question":"","for":""},"textData":{}}},{"id":"si5755","class":"TODO::Senthil","title":"Continue ","roles":{"click":{"subtype":"continue","question":"","for":""},"textData":{}}},{"id":"si5768","class":"TODO::Senthil","title":"Continue ","roles":{"click":{"subtype":"continue","question":"","for":""},"textData":{}}},{"id":"si5780","class":"TODO::Senthil","title":"Review Quiz ","roles":{"click":{"subtype":"review","question":"","for":""},"textData":{}}},{"id":"si5797","class":"TODO::Senthil","title":"Review Quiz ","roles":{"click":{"subtype":"review","question":"","for":""},"textData":{}}},{"id":"si5810","class":"TODO::Senthil","title":"Review Quiz ","roles":{"click":{"subtype":"review","question":"","for":""},"textData":{}}},{"id":"Slide5665","class":"Question Slide","instance":"","thumbnail":"","children":[],"roles":{"slide":{"durationInFrames":90},"navigation":{"navid":"Slide5665"}}},{"id":"Pool428","class":"pool","roles":{"pool":{"id":428,"name":"Pool1","questions":[]}}},{"id":"TI Quiz","class":"project","title":"TI Quiz","children":["Slide5371","Slide5421","Slide5837","Slide6096","Slide6355","Slide6614","Slide6858","Slide7602","Slide10221","Slide7846","Slide8584","Slide10495","Slide10739","Slide9430","Slide9674","Slide5665"],"roles":{"quiz":{"id":384,"branched":false,"submitAll":false,"review":true,"questions":["Slide5421q0","Slide5837q1","Slide6096q2","Slide6355q3","Slide6614q4","Slide6858q5","Slide7602q6","Slide10221q7","Slide7846q8","Slide8584q9","Slide10495q10","Slide10739q11","Slide9430q12","Slide9674q13"],"minScore":0,"maxScore":28,"passScore":23}}}],"contentSettings":{"global":{"branchAware":false},"toc":{"enabled":false},"playbar":{"enabled":true,"cc":false,"playPause":true,"back":true,"forward":true,"rewind":true,"close":true,"mute":true,"progressBar":true}},"contentReporting":{"CCCriteria":"quiz","CCData":{"quizData":"quiz_passed"},"SCCriteria":"quiz","SCData":{"quizData":"quiz_passed"},"exitNormalIfCompleted":false},"toc":[{"id":"Slide5371","title":"Slide 1"},{"id":"Slide5421","title":"Slide 2"},{"id":"Slide5837","title":"Slide 3"},{"id":"Slide6096","title":"Slide 4"},{"id":"Slide6355","title":"Slide 5"},{"id":"Slide6614","title":"Slide 6"},{"id":"Slide6858","title":"Slide 7"},{"id":"Slide7602","title":"Slide 8"},{"id":"Slide10221","title":"Slide 9"},{"id":"Slide7846","title":"Slide 10"},{"id":"Slide8584","title":"Slide 11"},{"id":"Slide10495","title":"Slide 12"},{"id":"Slide10739","title":"Slide 13"},{"id":"Slide9430","title":"Slide 14"},{"id":"Slide9674","title":"Slide 15"},{"id":"Slide5665","title":"Slide 16"}]}